Unless purchasing an actual logo or blog design, files may not be used in any website, banner, blog, logo, etc. Purchase of my artwork does not transfer rights – copyright of designs remains with the artist. I do not send editable artwork to you after the design is complete. I still own the design and you may not alter it using Photoshop, Illustrator, etc…
I communicate with clients via email. It’s easier for me to look back in emails to find specific details and requests. At this time I do not offer video chat or phone meetings. All communication will be via email and Etsy.
Payments are accepted through PayPal and Etsy.
(I add on a PayPal surcharge for each invoice. I can let you know the charge in advance before purchase if you ask.)
Since designing a blog and/or website takes a lot of work and time, there will be no refunds once a project has started. If you are on a waiting list and would like to cancel, please contact me for further discussion. Once you purchase a design, there are absolutely no refunds given. I already offer my designs at an extremely reasonable and affordable price, so once a design is started, NO REFUNDS ARE GIVEN. By purchasing a custom design, you are agreeing to these terms.
Website Access & Copyright Info
In order to install and create your WordPress design, I will need your hosting login info. I only use this information for login purposes, it is completely confidential. All of Oak Five Studios designs are protected under copyright and are property of Oak Five Studios.
End of Design, Hosting Renewal & Website Updates
Once your design is completed, it is your responsibility to log in and do updates and to back up the website if you would like. It is not my responsibility if you do not pay your hosting or domain fees and the website is lost.